Loyens & Loeff N.V.
Blaak 31
3011 GA  Rotterdam
The Netherlands
Telephone +31 10 224 62 24
Fax +31 10 412 59 38
E-mail info@loyensloeff.com

Chamber of Commerce: 24370566
VAT number: NL813841963

Professional liability insurance: Aon Statement 2011.
Loyens & Loeff’s attorneys, tax advisers and civil law notaries in the Netherlands are registered with the following professional organisations, respectively:

• the Dutch Bar Association (Nederlandse Orde van Advocaten);
• the Dutch Association of Tax Advisers (Nederlandse Orde van Belastingadviseurs);
• the Royal Dutch Organisation of Civil Law Notaries (Koninklijke Notariële Beroepsgroep).

Loyens & Loeff’s French speaking and Dutch speaking attorneys in Belgium are registered with the following professional organisations, respectively:

• the Brussels Bar Association - French speaking (Ordre français des Avocats du Barreau de Bruxelles);
• the Brussels Bar Association - Dutch speaking (Nederlandstalige Orde van Advocaten bij de Balie te Brussel).

Loyens & Loeff’s attorneys in Luxembourg are registered with the following professional organisation:

• the Bar of Luxembourg (Barreau de Luxembourg).

Complaints

For complaints about fee notes, itemisation of provided services, service quality, actions by a Loyens & Loeff associate or partner, and/or any other issues relating to Loyens & Loeff, you can contact the Executive Board at any time.

Please submit your complaint by post, fax or e-mail for the attention of
Mr H.M.I.Th. Breedveld LL.M.
Address:
Loyens & Loeff N.V., P.O. Box 2888, 3000 CW Rotterdam, the Netherlands,
Fax number: +31 10 224 64 86
E-mail: info@loyensloeff.com

We will immediately confirm that we have received your complaint, indicating at the same time how it will be handled.